At ace81s, your privacy is more than a legal obligation — it is our sincere commitment to every Malaysian player. This Privacy Policy this clearly explains how we collect, use, store, and protect your personal data.
Six data protection principles we practise every day to keep your information safe
ace81s only collects personal data that is strictly necessary for specific purposes — namely identity verification, transaction processing, and service delivery. We do not collect data that is excessive or irrelevant to the platform's operational requirements. Every category of data collected has a clear and justifiable purpose.
All personal data and financial information transmitted through the ace81s is protected with 256-bit SSL encryption — the same standard used by Malaysia's major banks. Data stored in our databases is also encrypted using AES-256, ensuring your information remains unreadable even to unauthorised internal staff.
ace81s will not use your personal data for purposes other than those stated without first obtaining your explicit consent. You may withdraw your consent at any time through your account settings or by contacting our support team. Withdrawing consent will not affect any core services you are using.
These are commitments we will never compromise on: ace81s has never and will never sell, rent, or trade players' personal data to any third party for marketing or commercial purposes. Your data is shared only with service partners bound by strict confidentiality agreements, and solely under the specific circumstances outlined in this policy.
As a player ace81s, you have the full right to access, correct, transfer, or request the deletion of your personal data. Such requests will be processed within 14 business days. You may also request a complete report of all data we hold in relation to your account at any time, free of charge.
ace81s operates in full compliance with Malaysia's Personal Data Protection Act (PDPA) 2010. We conduct quarterly internal compliance reviews and independent annual third-party audits to ensure our privacy practices consistently meet or exceed current legal requirements applicable in Malaysia.
Welcome to the Privacy Policy official ace81s. This document transparently and clearly explains how our platform collects, processes, stores, and protects your personal data as a registered player or visitor to our website.
ace81s respects the privacy of every user and is committed to handling your personal information responsibly, transparently, and in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010 and other applicable legislation.
Privacy Policy applies to all registered players, website visitors, and individuals who interact with the platform ace81s through any of our official channels, including our website, mobile app, live chat, and support email.
By using the ace81s platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy. Please read this document carefully in its entirety before registering an account.
ace81s collects various types of information depending on how you interact with our platform. The following are the main categories of data we collect:
| Data Category | Examples of Information | Primary Purpose |
|---|---|---|
| Identity Information | Full name, MyKad number, date of birth | Identity verification (KYC) |
| Contact Information | Malaysian phone number, email address | Communication & 2FA verification |
| Financial Information | Bank account numbers, eWallet names, transaction records | Deposit & withdrawal processing |
| Technical Data | IP address, device type, web browser, OS | Security & fraud detection |
| Usage Data | Gaming history, bets placed, active session duration | Responsible gaming & support |
| Communication Data | Live chat logs, support emails | Customer service improvements |
Automatically collected data: When you browse the ace81s, our systems automatically record certain technical information such as your IP address, browser type, operating system, pages visited, and duration of visit. This information is used solely for security purposes, fraud detection, and improving the user experience.
Ace81s never collects sensitive personal data such as health information, religious beliefs, or political views. Our data collection is limited strictly to what is necessary for the safe and responsible operation of the betting platform.
Personal data collected by ace81s used for the following legitimate and transparent purposes:
Ace81s will not use your data for any purpose not stated in this Privacy Policy without first obtaining your fresh consent. You have the right to object to any use of your data that you do not agree with.
Every processing of personal data by ace81s is supported by at least one of the following legal bases as provided under PDPA 2010:
ace81s does not sell your personal data. However, under limited and controlled circumstances, we may share your information with the following parties:
All third parties who receive your data are required to handle that information in accordance with security standards equivalent to or exceeding our own, and are prohibited from using it for any purpose beyond what has been authorised.
All data-sharing agreements with third parties are periodically reviewed by the ace81s privacy team to ensure ongoing compliance and maximum protection of player data.
ace81s continuously invests in robust cybersecurity infrastructure to protect your personal data from unauthorised access, breaches, modification, or loss:
While ace81s takes all reasonable steps to protect your data, no system can guarantee 100% absolute security. In the event of a data breach that affects your rights, we will notify you within 72 hours of becoming aware of the incident.
Your personal data is stored by ace81s for as long as necessary to fulfil the purposes stated in Privacy Policy this, or for as long as required under applicable Malaysian law:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active Account Data | Throughout the active account period | Operational requirements |
| KYC Records | 7 years after account closure | AML/legal requirements |
| Financial Transaction Records | 7 years | Accounting & tax requirements |
| Security Logs | 2 years | Security investigations |
| Support Communication Logs | 3 years | Dispute resolution |
| Marketing Data | Until consent is withdrawn | Based on consent |
Once the retention period expires, your data will be securely deleted using methods that ensure it cannot be recovered, or fully anonymised for internal analytics purposes.
As a player ace81s and subject to PDPA 2010, you have the following rights regarding your personal data:
Request a copy of all personal data we hold in relation to your account.
Request correction of inaccurate or incomplete data.
Request deletion of your data when it is no longer required.
Object to the processing of your data for direct marketing purposes.
Receive your data in a portable, machine-readable format.
Request that we restrict data processing while an investigation is in progress.
To exercise any of the above rights, please contact our privacy team by email at support@ace81s.app by clearly stating your request. We will process your request within 14 business days. Identity verification may be required before a request is processed.
Platform ace81s uses cookies and similar tracking technologies to enhance your experience. The following are the types of cookies we use:
You can manage your cookie settings through your web browser. However, disabling certain cookies may affect the functionality of some platform features ace81s. For more information on managing cookies, refer to your web browser's help documentation.
Ace81s does not use third-party cookies for targeted advertising or to track your activity across other websites. Our use of cookies is strictly limited to platform operational needs and the security of your account.
Platform ace81s may contain links or integrations with third-party services required for operations, such as game providers, payment platforms (Touch 'n Go eWallet, GrabPay, DuitNow, FPX), and customer support services.
When you interact with these third-party services, Privacy Policy their own that applies to data collected through their platforms. ace81s is not responsible for the privacy practices of such third parties, even where they are our approved service partners.
We encourage you to read the privacy policy of each payment provider you use to understand how your transaction information is handled on their end.
ace81s reserves the right to update or modify Privacy Policy this at any time to reflect changes in our practices, new legal requirements, or improvements to how we protect your data.
When material changes are made to how we handle your personal data, we will:
Continued use of the platform ace81s after the effective date of any amendment constitutes your acceptance of the Privacy Policy that has been updated. If you do not agree with the changes, you may close your account before the changes take effect.
If you have any questions, concerns, or complaints regarding Privacy Policy this policy or how we handle your personal data, please contact us through the following channels:
If you are dissatisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection under the Malaysian Ministry of Communications and Digital.
Ace81s takes every privacy-related complaint seriously. We conduct an internal investigation for each complaint received and will keep you informed of the outcome within a reasonable timeframe.
Your privacy and data security are our priority ace81s. Register a free account today and enjoy a safe, fair, and responsible betting experience. Minimum deposit from just RM 30 via Touch 'n Go eWallet, GrabPay, or FPX.
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